My name is Craig Armstrong and I’ll be coming over to your place for the estimate.
First off, thank you for booking an estimate with CAM Painters! We certainly appreciate the opportunity to give you a painting or wallpapering estimate for your home!
Here’s what you can expect:
We’ll arrive on time, time is valuable and you don’t want to waste it waiting around for someone to show up.
We’ll take off our shoes when we’re in your home.
We’ll ask specific questions so that we can customize the level of prep, and scope of work to your needs.
You’ll receive a detailed written quote – so you know exactly what you’re getting if you decide to move forward with our services.
Here’s how you can make our job easier:
Before we arrive make a list of all the areas you would like painted or wallpapered.
Go over this list with your spouse, or anyone else involved in the decision making process.
If there is more than one person involved in the decision making process, see if they can be at the estimate as well. That way, if they have any questions I can address these directly which saves us all time and eliminates any misunderstanding.
Thanks again for booking an estimate with CAM Painters, I look forward to meeting you!
We like to ensure no minor touch ups are missed, so the day before completion we look everything over and mark any touch ups with painters tape, so that none are missed during the last day. Also, we put together a to-do list so that we can ensure that none of the fine details are missed.
If there’s anything you’d like us to address before the end of the job letting us know the day before completion helps us to budget the time for it on the day of completion.
We’ll also review the invoice with you, so you can be prepared with a cheque on the final day. If you’re not available in person, we’ll text or email you this information.
The day of completion
On the day of completion we’ll go through our to-do list and painters tape touch ups.
We do a full clean up of the areas we were working in, including removing our garbage. We’ll leave you any left over paint for future touch ups, labelled by room, of course.
We’ll walk the job and ensure that everything looks great!
We’ll thank you for your business!
We want you to have a great experience from start to end!
We want you to have a great experience from start to finish, so why don’t you start by scheduling a quote? We’d love to Transform Your Home With Lasting Beauty!
We arrive when we promise or we call. Generally we arrive at 8:30 unless we schedule a different time due to your schedule. If we are going to be more than 1 minute late we call, so that you don’t have to wonder where we are.
We check in with you when we arrive. We want to advise you on what we’re planning on accomplishing for the day and we want to make sure that any questions or concerns that you may have are addressed in a timely manner. If you’re not at home, we’ll send you a quick text or email with this information, just to keep you in the loop.
If there’s any way that we can make your painting experience a great one, let us know. We want you to be a raving fan of our services!
At the End of the Day
We also check in with you at the end of the day. We’d like you to know what we’ve accomplished during the day. This also gives us a chance to let you know if there’s any areas that have wet paint and should be avoided. Additionally we can advise you if there’s any areas that are complete so you are able to move back in and use. If you are not available we will text or email you this information.
Once again, if there’s any way that we can make your painting experience a great one, let us know. We want you to be a raving fan of our services!
We want you to know what’s going on during the entire process
The reason why we check in with you during the project is that we want you to know what’s going on during the entire painting process so that there are no surprises. Also, we want to deal with concerns as they come up, so that you are comfortable during the duration of the project.
When you are looking to find a Toronto house painter you want a painting company that provides a great painting experience. Here’s how we provide a great experience when we come out for an estimate.
First, we offer online booking
Instead of back and forth emails trying to book an appointment you can go to the online booking form on our website and see our schedule and book a time that’s convenient for you. How many emails back and forth has that saved you? If you have a couple of questions and would prefer to reach us by phone or email, feel free to do that as well! Just visit our contact us page for all our contact info.
We show up on time for the estimate
Your time is valuable, and you shouldn’t waste it waiting around for someone to give you an estimate. When you book an appointment for 1:00 we show up at 1:00, not at 12:55 or 1:05. In the unlikely event that something unforeseen happens we always call and let you know.
We take detailed notes
We want to make sure that we don’t miss any of the details, because a good paint job and a great painting experience is all in the little details. In order to capture all the details we take notes and, with your permission, pictures. These notes and pictures can be referenced later by our painters so that they know exactly what you’ve been promised.
We write up a comprehensive proposal
We present you with a fully detailed written proposal so that you can see exactly what you are getting for your hard-earned dollars. We describe all the steps of the project in the proposal from:
preparation of the surfaces
priming – which surfaces get primed and with what primer
painting – what paint goes where and how many coats
We take the time to review the proposal with you
It’s very important that you know what’s involved with your painting project, so we review the proposal with you. This allows you to ask any questions and get clarification, so that you’re comfortable with the entire process. It’s our goal that you are comfortable with the way we are going to handle your painting project before you agree to move forward.
We remove our outdoor shoes when working on your interior project
We don’t want to track dirt all over your home, so we have shoes that we use when we’re inside your home and shoes that we wear outside, so that dirt is not tracked into your home.
We’ll introduce you to the entire painting crew
We want you to be comfortable with our crew when they are working in and around your home, so we’ll introduce you to everyone. Feel free to ask any of the workers on your project any questions that you have, we’re all here to make sure you have a great painting experience
We’ll review the scope of work with you and work out the sequencing of the job
We want you to know where we will be working and how long we’ll be in each area. We don’t want there to be any surprises, you will know each day what area of the house we’ll be in.
We’ll discuss some logistics
We want to know which washroom you’d prefer us to use, where you’d prefer us to store our equipment at the end of the day, and if there’s a utility sink we can use to access water.
We’ll discuss the finer points of the project
We’ll ask which picture hooks, screws and other hardware such as towel bars, etc. you’d like removed and which will be staying. We’ll address any pre-existing conditions, such as existing paint drips or other existing damage.
We want you to have the best painting experience possible
The best way to do that is to make sure that all your expectations are met. A pre-job walk through is one of the ways to ensure that we are clear on your expectations.